Gift Returns: If your item was a gift and you’d like to return it, the return process is the same as above please note that the refund will be issued to the original form of payment.įor return information or to initiate a return, please visit the Online Return Center. No pricing will be displayed in or on the package. Orders sent as gifts will include your gift message. Refunds or replacements will NOT be issued for lost or missing packages. A wireless router functions as both the air traffic controller and communications center for multiple devices equipped with wireless capability. The shipment is under customer ownership after it leaves the NETGEAR warehouse. Overview If ever an electronic device could be considered the brains of an operation, it would be the purpose-driven processor known as a wireless router. Customers are responsible for tracking the package and being available to receive the shipment. NETGEAR highly recommends that you use FedEx Delivery Manager or USPS Informed Delivery to track your shipment and receive delivery notifications.
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